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Livestream Moderator
Ghost Robotics · Los Angeles, CA · Posted 56 days ago
Overview
We're an LA-based retail tech company that partners directly with brands and retailers, running TikTok and Whatnot channels across women's apparel, men's streetwear, footwear, home goods, beauty, and more. We're building a live shopping experience and looking for dynamic hosts to be the face of it. The ideal candidate brings a polished on-camera presence and the energy to keep a live audience engaged and coming back. This role streams out of our office in West Hollywood.
About the Role
Ghost is seeking a proactive and organized Live Stream Moderator to support our live selling sessions. The moderator will ensure a smooth and positive live shopping experience by managing interactions, maintaining community standards, and assisting our hosts during live streams, while also supporting inventory tracking and pricing strategy for products featured on air.
Key Responsibilities:
Live Chat Moderation & Engagement
- Monitor live chat during selling sessions to ensure a positive, respectful, and engaging environment
- Engage with viewers by pinning comments, highlighting questions, and encouraging participation
- Filter and report inappropriate comments or behavior to the relevant teams promptly
Community Standards & Compliance
- Enforce community guidelines and platform policies to prevent spam, inappropriate content, or disruptive behavior
- Stay updated on new platform features and best practices for live selling
- Uphold a professional and welcoming tone across all live sessions
Host & Session Support
- Assist the host by managing questions, comments, and any technical issues that arise during the live broadcast
- Track viewer engagement and provide feedback for future live stream improvements
Inventory & Pricing Strategy
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This posting is sourced from Ghost Robotics's own career site — applying takes you there directly.
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This role centers on Live Chat Moderation, Tiktok, Whatnot, and Communication. There are 5 open roles at Ghost Robotics right now.
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