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Operations Service Manager JFK Cargo

Delta Air Lines · New York, NY · Posted 3 days ago

$91k–$114konsitemgr
Operations ManagementCustomer ServicePerformance ManagementSafety StandardsCoachingLeadershipCargoQuality Assurance

Lead a front-line cargo operations team at JFK, owning on-time departures, safety, and customer service across all contracted partners in the station.

Operations Service Manager JFK Cargo

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Delta Air Lines, Inc.

Search jobsJoin our talent communityEEO/ACCOMMODATIONSPilot CareersPilot CareersRegisterLog inOperations Service Manager JFK Cargo

United States, New York, New York

Cargo

17-Sep-2026

Ref #: 34138

Pay Range: $91400.00 - $114100.00 annually

How you''ll help us Keep Climbing (overview & key responsibilities)

The Operations Service Manager (OSM) is responsible for providing leadership to front-line teams and the operation. Additionally, this role oversees and coordinates operational performance including, but not limited to, on-time departures (D-Zero), safety, security, customer service delivery and other key performance indicators.

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There are 855 open roles at Delta Air Lines right now. This role centers on Operations Management, Customer Service, Leadership, and Performance Management.

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