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Delta Air Lines logo

Product Manager, Core Ticketing

Delta Air Lines · Atlanta, GA · Posted 73 days ago

mgr
Product ManagementProduct StrategyMarket ResearchData AnalysisKPI TrackingProduct RoadmappingCross-functional CollaborationCustomer Research

Welcome to Delta Air Lines, an industry leader in the travel and hospitality sector. As a Product Manager for our Core Ticketing team, you will play a crucial role in shaping the ticketing experience for millions of travelers around the world. We are seeking a dynamic and driven individual who is passionate about delivering exceptional customer experiences and has a strong background in product management. If you thrive in a fast-paced and collaborative environment, possess a keen eye for detail, and have a strong understanding of the airline industry, then we want you on our team. Join us in our mission to connect people and places, and take your career to new heights with Delta Air Lines.\n\nDevelop and execute product strategy for the Core Ticketing team, in alignment with Delta Air Lines' overall business goals and objectives.

Conduct market research and analyze industry trends to identify opportunities for product enhancements and improvements.

Collaborate with cross-functional teams, including engineering, design, and marketing, to define and prioritize product features and updates.

Create and maintain product roadmaps, timelines, and project plans to drive product development and delivery.

Define and track key performance indicators (KPIs) to measure product success and make data-driven decisions.

Monitor and analyze user feedback, customer support inquiries, and other data sources to identify areas for improvement and address any product issues or concerns.

Stay updated on industry developments and competitor offerings to inform product decisions and strategies.

Work closely with airline partners and stakeholders to understand their needs and incorporate their feedback into product development.

Manage product budgets, resources, and timelines to ensure timely and efficient delivery.

Train and educate internal teams on product features and updates to ensure consistent understanding and adoption.

Apply on Delta Air Lines's site →

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There are 855 open roles at Delta Air Lines right now. This role is one of 18 Product Manager openings in Atlanta, GA and centers on Product Management, Product Strategy, Market Research, and Data Analysis.

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