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SBU LS/SWIFT Customer Engagement Applications Engineer (석사 신입 또는 경력)

KLA · KOR-Gyeonggi-do-Dongtan-KLA · Posted 7 days ago

fieldic
Semiconductor InspectionMetrologySemiconductor Process EquipmentFab ProcessesRecipe DevelopmentTechnical Applications SupportCustomer SupportTroubleshooting

Support yield improvement for leading chip manufacturers, from R&D through high-volume production, as a field-based technical expert partnering directly with customers.

Group/Division The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production. The team helps align KLA’s solutions with customer needs, supports product performance, identifies new opportunities and gathers insights to guide future innovation—all while maintaining a high level of customer satisfaction.

  • Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities.
  • Work closely with many organizations including engineering, sales and marketing within KLA and with customer engineers.
  • Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.
  • Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.
  • Provide application support and training to customers.

Minimum Qualifications

  • MS above degrees in Engineering, Physics, Material Science or Electronics.
  • Understanding of fab processes is highly preferred.
  • Good communication skill in English.
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