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Senior Analyst, Channel Operations – Global Samples Program
Analog Devices · Wilmington, NC · Posted 8 days ago
Own the policies, inventory strategy and analytics for ADI's first global Samples Program, a newly created role with a 98% in-stock target and direct exposure to senior leadership.
Role Summary ADI is building a global operating model for its Samples Program, which gives customers prototype products to evaluate and design in. This newly created role will own that program end to end. You will set the policies, process standards, inventory strategy and analytics that make sampling scalable, digitally controlled and consistently run worldwide. You'll work with Channel, Sales, IT, Finance and external partners, and you'll present to senior leadership. The role suits an analyst with a background in operations, planning, inventory or process improvement who is ready to take ownership of a high-visibility global program, using SAP and business systems to drive results.
Key Areas of Responsibility Program Ownership & Governance
- Establish and run the global governance framework for free-of-charge samples.
- Own sample eligibility rules and approval logic.
- Ensure consistent policy execution across all sample request channels.
- Prevent misuse of the program and keep it focused on prototyping.
Inventory & Replenishment
- Own the inventory fill process and meet the 98% in-stock target.
- Optimize consignment inventory availability and replenishment visibility.
- Build predictive replenishment models to improve sample availability.
Process Standardization & Adoption
- Make ADI Sample Center the default entry point for all sample requests.
- Reduce manual and inbox-driven workflows, touches and recurring escalations.
- Define process ownership, escalation paths, operating cadence and an exception-handling framework.
- Oversee the day-to-day execution team, covering sample booking, order creation, approvals, compliance holds, delivery issues, returns and expedites. Run regular reviews of workload, issue trends, capacity and service levels.
Automation & Systems
- Reduce manual intervention through workflow automation and system controls.
- Define business requirements for eligibility and approval logic.
- Integrate sample activity with lead and opportunity systems.
Analytics & Reporting
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