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Senior Business Analyst - Customer Satisfaction
KLA · Yavné, Central District · Posted 15 days ago
Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
The Senior Business Analyst is responsible for driving data-driven decision making across the global spares supply chain. This role analyzes supply chain performance, identifies improvement opportunities, develops business insights, and supports strategic initiatives that improve parts availability, customer satisfaction, inventory efficiency, and financial performance.
Minimum Qualifications
- B.SC industrial engineering
- 7+ years of experience in supply chain.
- Influence without direct authority.
- Translate complex data into executive-level insights.
- Drive accountability through fact-based decision making.
- Lead cross-functional problem-solving efforts.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
This posting is sourced from KLA's own career site — applying takes you there directly.
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