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Senior Customer Support Engineer, Physical Design
SiFive · Bengaluru, Karnataka · Posted 20 days ago
Own the technical escalation point for complex physical design challenges, debugging RTL-to-GDSII flows to drive customer tape-out success.
We are seeking an experienced Senior Customer Support Engineer to provide deep technical expertise and resolve our customers' most complex Physical Design (PD) challenges. You will act as a critical technical escalation point and advisor. In this role, you will leverage your hands-on expertise in the RTL-to-GDSII flow to debug intricate implementation issues, recommend optimal PD recipes, and create robust reference documentation to ensure customer tape-out success.
Key Responsibilities
- Technical Escalation & Debugging: Act as a senior technical escalation point for challenging customer issues, actively debugging and resolving complex physical design roadblocks spanning from synthesis to post-route closure.
- Customer Guidance & Optimization: Collaborate with the broader support and account teams to provide expert-level guidance on Physical Design (PD) recipes, helping customers tailor their implementation strategies to meet specific Power, Performance, and Area (PPA) targets.
- Documentation & Reference Design: Develop, maintain, and publish comprehensive user guides, application notes, and reference physical implementation flows to empower both customers and internal support teams.
- Cross-Functional Collaboration: Work closely with customer support leadership to synthesize and relay critical technical feedback on tool and flow performance to internal R&D and platform engineering teams.
Required Qualifications
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This role is one of 829 Support Engineer openings and centers on Physical Design (pd), Rtl Synthesis, Place And Route (p&r), and Digital Design Flow. There are 138 open roles at SiFive right now.
See this month's Hiring Index: Fabs Are Closing. Design Isn't. for the broader trend behind roles like this one.
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