Senior SambaCloud Experience & Ecosystem

SambaNova is hiring a Senior SambaCloud Experience & Ecosystem Lead to make SambaCloud a coherent, recognizable, and trusted destination for AI builders and managed customers. You will own the SambaCloud brand experience, user journey, community and partner integrations, and cross-functional operating rhythm while partnering with Product and Engineering on the infrastructure that powers the service.

This role sits at the intersection of Developer Relations, Product, Engineering, Brand, Community, cloud operations, and go-to-market. You will define how SambaCloud shows up—from identity and onboarding to playground workflows, APIs, integrations, sample applications, and high-visibility demos—and turn user and business needs into a prioritized experience roadmap. You will partner with the Product team on underlying platform and infrastructure priorities and ensure developers and managed customers have reliable paths to access and value.

• Own the end-to-end SambaCloud experience across brand identity, information architecture, onboarding, playground workflows, APIs, model access, documentation, examples, and key user journeys
• Develop and maintain a prioritized experience roadmap that connects developer, community, partner, managed-customer, brand, and demo requirements
• Partner with Product and Engineering to translate experience goals into infrastructure, platform, security, reliability, and release requirements
• Define and drive integrations that connect SambaCloud to strategic partners, developer tools, community programs, campaigns, events, and managed-customer workflows
• Drive delivery planning across scope, milestones, quality, risks, dependencies, reviews, and escalation paths
• Build a repeatable demo-readiness program covering environments, API access, model availability, sample prompts, applications, data, scripts, observability, fallback plans, and presenter handoff
• Partner with Developer Relations, Product Marketing, Brand, Community, and Partner teams to turn priority use cases into polished, repeatable experiences for launches, events, customers, partners, and executive briefings
• Represent the needs of developers and managed customers in cross-functional planning and ensure that access, onboarding, entitlements, support, and experience gaps are addressed
• Define and monitor success metrics for activation, time to first successful request, engagement, integration adoption, demo reliability, issue resolution, and user satisfaction
• Maintain a clear release calendar and readiness dashboard; communicate status, tradeoffs, risks, and decisions to technical and business stakeholders
• Create lightweight playbooks, runbooks, and documentation that allow teams to deliver consistent experiences and demonstrations without relying on tribal knowledge
• Evaluate build-versus-partner decisions and ensure all delivered work meets SambaNova’s standards for quality, security, maintainability, brand consistency, and user experience

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