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Senior Technical Support Engineer, Networking
NVIDIA · Bengaluru, Karnataka · Posted 32 days ago
Take ownership of Tier 3 networking issues in AI/HPC data center environments, directly impacting NVIDIA's most critical infrastructure.
We are looking for a Senior Network Engineer to join a dynamic and results-oriented team. The role requires a high level of routing and switching in the data center/AI/storage/HPC environments
As a Technical Support Engineer, you will be an approachable, proficient communicator who is fundamentally interested in taking ownership in resolving issues, while ensuring a high level of customer satisfaction is maintained and delivered. You will interact with Engineering, Marketing, and Support teams regularly on technical issues
The standard work schedule for this role is Tuesday through Saturday.
What you will be doing:
- Tier 3 support: installing, supporting, and resolving technical issues and challenges
- Develop & present technical & comprehensive solutions to customer problems, including the project management of complex installations
- Problem reporting, customer concern, replication, and resolution management
- Respond to customer technical inquiries
- Site visits and conference calls with customers and partners.
- Developing & refining internal processes to improve support efficiency and productivity
What we need to see:
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This posting is sourced from NVIDIA's own career site — applying takes you there directly.
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This role is one of 88 Support Engineer openings in Remote and centers on Routing, Switching, Network Protocols (ip, L2, L3), and Lan Switching/routing (stp, Mstp, Mlag, Vpc, Vrrp, Lacp). There are 2,109 open roles at NVIDIA right now.
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