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Staff Software Engineer, Provider
Headway Technologies · Remote · Posted 6 days ago
"Own the architecture behind how Headway helps therapists capture, convert, and keep their own clients, including AI agents that answer and convert patient inquiries."
Most therapists who join Headway bring their own clients, through referrals, directories, their own websites, and word of mouth. The Provider-Sourced Clients (PSC) team builds the products that help providers fill their caseload and run their whole practice on Headway. We're building growth tools providers actively use: AI agents that answer and convert patient inquiries, tools that make moving an existing caseload to Headway effortless, marketing tools for clinicians who aren't marketers, and routing that gets every patient to the right provider in our network.
You'll own the architecture behind how Headway helps providers capture, convert, and keep their own clients. You'll design the platform to support lead management, lead technical direction on porting and caseload tooling, and work with product and data to decide which bets to make and how to measure them. The role is highly cross-functional: you'll partner with product, design, data, Sales, CX, and pricing teams, and your work will directly drive one of Headway's top company goals.
- A systems thinker who designs platforms that several teams build on and guides others through them
- An engineer who has shipped AI-powered, user-facing products and knows what makes them reliable
- A product-minded partner who cares about outcomes and will kill a project that isn't moving the metric
- A communicator who makes technical trade-offs legible to non-technical partners
- A leader who earns influence through technical depth and leaves teams stronger than they found them
Experience we're seeking
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This posting is sourced from Headway Technologies's own career site — applying takes you there directly.
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This role is one of 825 Software Engineer openings in Remote and centers on Software Engineering, Llm, AI Agents, and Evals. There are 98 open roles at Headway Technologies right now.
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