Technical Program Manager, Third Party Retail Onboarding

At Delta Air Lines, we prioritize delivering exceptional customer experiences through innovative technology solutions. As a Technical Program Manager for our Third Party Retail Onboarding team, you will play a crucial role in ensuring the successful integration of new retail partners into our system. We are seeking a highly skilled and motivated individual with a strong technical background and a passion for driving projects to completion. If you thrive in a fast-paced, collaborative environment and have a proven track record of managing complex technical programs, we want to hear from you.\n\nLead and manage the Third Party Retail Onboarding team to ensure successful integration of new retail partners into Delta Air Lines' system. Develop and execute project plans, timelines, and budgets for the onboarding process. Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to ensure alignment and successful implementation of new integrations. Identify and mitigate potential risks and issues that may arise during the onboarding process. Communicate project status and updates to stakeholders, including senior leadership. Use technical expertise to evaluate and recommend solutions for integrating with third party retail partners. Monitor and track project progress, ensuring timely completion of milestones and deliverables. Manage vendor relationships and contracts, negotiating terms and ensuring compliance. Proactively identify areas for process improvement and implement changes to enhance efficiency and effectiveness. Stay up-to-date on industry trends and best practices related to third party retail integrations and make recommendations for implementation. Mentor and develop team members, providing guidance and support to help them achieve their goals. Adhere to Delta Air Lines' project management standards and processes to ensure consistency and quality.

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